As businesses become more global, hiring international talent has become essential for staying competitive. However, managing international payroll and compliance can be complex and time-consuming. Two platforms that aim to streamline this process are Omnipresent and Deel, both offering Employer of Record (EOR) services. But which one is right for your business? This article compares the features and costs of Omnipresent vs Deel to help you make an informed decision.
Employer of record services – A brief overview
Both Omnipresent and Deel offer Employer of Record (EOR) services. An EOR is a third party that takes legal responsibility for hiring and paying employees on behalf of a business in different countries.
The EOR handles compliance with local labour laws, taxes, and payroll processes. This simplifies the hiring process for companies looking to expand their workforce across borders without the need to set up legal entities in each country.
Key features comparison – Omnipresent vs Deel
| Feature | Omnipresent | Deel |
|---|---|---|
| Global coverage | Over 160 countries | Over 150 countries |
| Onboarding process | Full digital onboarding with additional HR guidance | Digital self-service onboarding with employee control |
| Employee benefits | Tailored packages (healthcare, pension schemes, etc.) | Health insurance, retirement plans, and additional perks |
| Perks offered | Standardised localised perks | Flexible perks like co-working stipends and equipment |
| Compliance and legal support | In-house legal experts and ongoing compliance support | Automated compliance updates with legal support |
| Pricing | Custom pricing (typically higher, tailored for needs) | Transparent pricing (£400-£600 per employee per month) |
| Customer support | Dedicated account managers and local HR experts | 24/7 live chat and email, with account managers for larger clients |
| Scalability | Scales with businesses, integrates with multiple platforms | Highly scalable, strong integration with accounting/HR software like Xero and QuickBooks |
| Technology | Integrates with existing HR/payroll systems, compliance focused | Tech-driven platform, ideal for fast-growing tech companies |
| Best for | Businesses seeking hands-on support and tailored services | Companies looking for affordable, tech-first, scalable solutions |
Global coverage
One of the most important factors in choosing an EOR service is its global reach.
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- Omnipresent: Omnipresent offers coverage in over 160 countries, with a focus on ensuring compliance with local laws and employment standards.
- Deel: Deel operates in over 150 countries and continues to expand its reach. Like Omnipresent, Deel also ensures compliance with local labour regulations.
Both platforms cover a similar number of countries, making them both suitable for businesses looking to hire in multiple regions.
Onboarding and employee experience
Efficient onboarding and a smooth experience for your international employees are crucial.
- Omnipresent: Omnipresent provides a seamless onboarding process through a digital platform, ensuring all compliance and documentation are handled promptly. They offer additional support, such as HR guidance, to ensure employees have a positive experience.
- Deel: Deel also offers a simple digital onboarding process. One of Deel’s strengths is its self-service platform, which gives employees greater control over their personal information, payroll, and benefits.
Both platforms offer efficient onboarding solutions, though Deel’s self-service feature may be a deciding factor for businesses that prioritise employee autonomy.
Benefits and perks
Employee benefits are key to attracting and retaining talent, and both platforms offer a range of benefits management services.
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- Omnipresent: Omnipresent has a comprehensive benefits package that includes healthcare, pension schemes, and other perks tailored to each country’s local requirements. They work closely with local providers to ensure the best options for employees.
- Deel: Deel also provides access to a variety of benefits, including health insurance and retirement plans. One unique feature of Deel is its flexibility in offering additional perks, such as co-working stipends and equipment.
Both platforms offer robust benefits management, but Deel’s flexibility with perks might appeal to companies looking to offer a more tailored package.
Compliance and legal support
Navigating international labour laws can be challenging, but both Omnipresent and Deel have compliance at the core of their services.
- Omnipresent: Omnipresent’s focus is on ensuring full compliance with local laws, backed by its team of legal experts. They provide ongoing legal support to help businesses stay up-to-date with regulatory changes.
- Deel: Deel also offers compliance expertise, with automated features to manage local tax obligations and ensure legal compliance. In addition, Deel provides regular updates and guidance on legal changes in the countries where you hire.
Both platforms excel in legal compliance and support, giving businesses confidence in managing complex international regulations.
Cost comparison
The cost of using an EOR service is a key consideration for businesses. Both Omnipresent and Deel have pricing models that depend on various factors, such as the number of employees and the countries where you hire.
- Omnipresent: Omnipresent’s pricing is tailored based on the country and the specific needs of your business. They offer custom quotes, making it difficult to compare directly without contacting them for details. However, they are generally considered a premium provider due to their focus on full-service HR and compliance.
- Deel: Deel uses a more transparent pricing structure, charging a flat fee per employee. Typically, their pricing ranges from £400 to £600 per employee per month, depending on the country. Deel’s pricing is often considered more affordable, particularly for smaller businesses or startups.
If cost is a primary factor, Deel’s transparent and competitive pricing may be more attractive, especially for smaller organisations. However, Omnipresent’s custom pricing could be more suitable for businesses requiring a higher level of personalised support.
Customer support and service
Both platforms emphasise the importance of customer service, but there are some differences in approach.
- Omnipresent: Omnipresent provides dedicated account managers and local HR experts to assist with onboarding, payroll, and legal issues. They offer high-touch support, which is ideal for businesses needing hands-on guidance.
- Deel: Deel’s customer support is centred on its platform, with 24/7 live chat and email support. While they also offer account managers for larger clients, their emphasis is on providing support through their intuitive platform.
If your business prefers direct, personalised service, Omnipresent’s model may be more appealing. However, Deel’s tech-driven support model is efficient and suitable for companies comfortable with digital tools.
Scalability and technology
Scalability and integration with existing business systems are vital when choosing an EOR provider.
- Omnipresent: Omnipresent’s platform integrates with other HR and payroll systems, offering flexibility for businesses that use multiple tools to manage their workforce. Their platform is designed to support businesses as they scale, with a focus on compliance and employee experience.
- Deel: Deel’s platform is also highly scalable, with integrations to popular software like QuickBooks, Xero, and other HR platforms. Deel’s tech-driven approach allows businesses to scale rapidly while maintaining control over their global workforce.
Both platforms offer scalable solutions, but Deel’s stronger emphasis on integrations with widely-used software may be more appealing to fast-growing tech-savvy businesses.
Conclusion – Which platform is right for you?
When comparing Omnipresent vs Deel, the decision largely depends on your business’s specific needs.
- Choose Omnipresent if you are looking for high-touch customer support, comprehensive HR services, and tailored legal guidance. Their bespoke pricing and service are ideal for companies that require personalised assistance and have complex compliance needs across various countries.
- Choose Deel if you prefer a more affordable, tech-driven solution with transparent pricing. Deel’s self-service platform and flexibility in employee perks make it a strong choice for businesses that value simplicity, scalability, and cost-efficiency.
In the end, both Omnipresent and Deel are excellent solutions for managing international employees, but the right choice will depend on your company’s budget, support requirements, and preference for digital vs personalised services.
FAQ – Omnipresent vs Deel
Both Omnipresent and Deel handle employee terminations in compliance with local laws. Omnipresent offers more personalised support during this process, while Deel provides automated tools and guidance to help navigate terminations efficiently.
Yes, both platforms support contractor management alongside EOR services. Deel is particularly strong in this area, offering a dedicated platform for contractor payments, while Omnipresent provides contractor services with more emphasis on ensuring compliance and fair treatment.
Both Deel and Omnipresent support payroll in multiple currencies. Deel allows employees to choose their preferred currency, and payments are managed through the platform. Omnipresent offers payroll in local currencies, ensuring compliance with tax and employment laws in each country.
Deel and Omnipresent do not directly provide training and development programmes. However, Omnipresent offers HR consultancy services, which may include advice on employee development. Deel focuses on benefits and perks but leaves training responsibilities to the employer.
Both Deel and Omnipresent prioritise data security, complying with GDPR and other data protection regulations. They use encryption, secure servers, and strict access controls to ensure sensitive employee and company data is protected.
Yes, both platforms integrate with popular HR and payroll systems. Deel has broader integration options, including accounting software like QuickBooks and Xero, while Omnipresent offers integrations that focus on HR compliance and payroll management.
Omnipresent provides more comprehensive tax advisory services through its legal and HR experts, helping businesses navigate complex international tax laws. Deel offers tax compliance guidance and automated tools, but more detailed tax advice may require external support.
Deel’s pricing is transparent, and additional costs are rare, mainly involving specific add-ons. Omnipresent’s pricing is more bespoke, so it’s essential to discuss any potential additional fees for services like enhanced HR support or custom compliance solutions.
Omnipresent offers HR consultancy services that can advise on managing cultural differences in international teams. Deel focuses more on operational efficiency, with less emphasis on cultural integration, leaving it up to employers to manage cultural diversity in the workplace.
Deel tends to be more affordable and user-friendly for smaller businesses, with straightforward pricing and a self-service platform. Omnipresent offers more comprehensive support, which might be better suited for medium to large companies with complex international operations.