Managing compliance, taxes, and employment regulations across borders can be complex and time-consuming. Justworks, an American-based company, offers solutions that simplify these processes, making it easier for businesses to scale globally. But is Justworks the right choice for UK businesses? In this review, we will break down Justworks international payroll services, pricing, and features to help you make an informed decision.
Overview of Justworks
Justworks is known for its comprehensive payroll and HR solutions, primarily serving the small and medium-sized business (SME) market.
With a strong focus on providing user-friendly, cloud-based software, Justworks offers businesses a streamlined approach to managing their workforce, both locally and internationally.
Although its roots are in the US, the company has tailored its offerings to support businesses aiming to expand globally, making it a potential option for UK firms seeking international payroll services. Read on for our full Justworks review.
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Review of key services offered by Justworks
Justworks provides a suite of payroll and HR services that cater to businesses with international operations. These services include:
1. Payroll processing
Justworks handles payroll processing for employees across various countries, ensuring compliance with local labour laws, tax regulations, and employment standards. The system automates tax filings, social security contributions, and other legal requirements, reducing the administrative burden on businesses.
2. Compliance management
One of the key challenges in managing international payroll is staying compliant with the ever-changing regulations of different countries. Justworks helps businesses navigate these complexities by offering compliance management tools that ensure your payroll processes meet the legal standards of the countries where you operate. This includes handling local tax filings, social security contributions, and benefit enrolments.
3. Employee benefits and perks
Justworks enables businesses to offer competitive employee benefits globally. This includes health insurance, pensions, and other perks tailored to local markets. The platform supports both full-time employees and contractors, giving businesses flexibility in how they structure their workforce.
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4. Time and attendance tracking
Managing a global workforce often means dealing with employees in different time zones. Justworks offers time and attendance tracking tools to monitor work hours, overtime, and leave across different regions. This ensures accurate payroll calculations and helps businesses stay compliant with local labour laws.
5. Tax and legal expertise
Navigating the legal and tax frameworks of different countries can be daunting for businesses expanding internationally. Justworks provides access to legal and tax experts who can guide businesses through the complexities of hiring, paying, and retaining employees in new markets. This advisory service is especially useful for SMEs that may not have an in-house HR or legal team.
Features that stand out
While Justworks offers a range of services, several features make it particularly appealing to businesses looking to manage international payroll:
- All-in-one platform: Justworks integrates payroll, benefits, compliance, and HR services into a single platform, which is accessible from anywhere. This makes it easier for businesses to manage their workforce without juggling multiple systems or service providers.
- Scalability: Justworks’ platform is designed to scale with your business. Whether you’re hiring a handful of employees in one country or expanding to multiple regions, Justworks provides a solution that can grow with your needs.
- Compliance and risk management: Staying compliant with local labour laws and tax regulations is critical when managing an international workforce. Justworks offers real-time updates and alerts about changes in local legislation, helping businesses stay ahead of compliance issues.
- User-friendly interface: One of Justworks’ strengths is its intuitive, easy-to-use platform. Whether you are a business owner or an HR professional, the system is designed to minimise the complexity of payroll and HR management, allowing you to focus on growing your business.
Justworks pricing review
| Plan Type | Monthly Price (Per Employee) | Services Included |
|---|---|---|
| Basic | $59 (1–49 employees) / $49 (50+ employees) | Payroll, HR tools, benefits management, compliance support, and 24/7 customer support. |
| Plus | $99 (1–49 employees) / $89 (50+ employees) | All Basic services plus access to medical, dental, vision, and other health insurance benefits through Justworks. |
Justworks follows a subscription-based pricing model, with different pricing tiers depending on the number of employees and the services you require. Although the company does not list specific prices on its website, it is clear that costs are based on a per-employee-per-month model. For businesses looking for a flexible solution, Justworks offers a sliding scale, meaning the more employees you have, the less you pay per head.
This pricing structure makes Justworks particularly attractive for SMEs, as they can scale up without being locked into a rigid contract. However, as with many payroll providers, additional services such as employee benefits and compliance management may come with extra costs, which businesses need to factor into their budget.
It is worth noting that Justworks focuses primarily on the US market, so UK businesses expanding internationally will need to carefully evaluate whether the service aligns with their specific needs and expectations, particularly in terms of pricing for non-US operations.
Pros and cons
Pros:
- Comprehensive suite of payroll, HR, and compliance services
- Scalable pricing structure ideal for growing businesses
- User-friendly platform designed to reduce administrative burdens
- Strong focus on compliance with international regulations
- Access to legal and tax expertise
Cons:
- Pricing details are not transparent on the website, requiring businesses to contact the company for a custom quote
- Primarily US-based, which may not be ideal for businesses with little or no US operations
- Limited to certain countries for international payroll, so businesses should confirm that their target countries are supported
Is Justworks right for your business?
Justworks offers a robust international payroll solution that could be a good fit for UK businesses planning to expand abroad, particularly if they have or plan to establish a presence in the US. Its focus on compliance, scalability, and ease of use makes it an appealing choice for SMEs looking to streamline payroll processes and reduce administrative costs.
However, the platform may not be the perfect fit for all UK businesses, particularly those with no US operations or whose expansion plans target countries not yet supported by Justworks. Pricing and country-specific services should be carefully considered before committing to the platform.
In conclusion for our review, Justworks provides an impressive array of payroll and HR features, but as with any service, it’s essential to evaluate whether it aligns with your specific business needs and international expansion goals.
FAQ – Justworks review
Yes, Justworks offers onboarding tools that streamline the hiring process, including document management, employee handbooks, and benefit enrolment. It ensures new hires complete all required paperwork and get set up for payroll and benefits efficiently, reducing administrative time for HR teams.
Yes, Justworks includes a built-in tool for managing employee time off. Employees can request vacation, sick leave, or other types of time off through the platform, while managers can approve or track these requests, making the process straightforward and transparent for both parties.
Justworks integrates with popular business tools such as QuickBooks, Xero, and Slack. These integrations help businesses streamline accounting, financial reporting, and team communications, allowing for seamless operation between Justworks and other software used in day-to-day business activities.
While Justworks offers standard benefit options, it also allows for some customisation based on employee needs and regional requirements. Companies can choose from a variety of health, dental, vision, and retirement plans to create a benefits package that suits their workforce.
Justworks is designed to handle remote teams by offering cloud-based HR and payroll services that can be accessed from anywhere. This is especially useful for businesses with remote or distributed workforces, allowing them to stay connected and compliant regardless of location.
Justworks offers 24/7 customer support via phone, email, and chat. Businesses also have access to HR experts who can provide advice on employee management, compliance issues, and best practices, making it easier for companies to navigate complex employment situations.
Yes, Justworks operates as a PEO, meaning it enters into a co-employment relationship with businesses to handle HR, payroll, and benefits. This model allows businesses to outsource these functions while maintaining control over day-to-day operations and employee management.
Yes, Justworks helps businesses stay compliant with employment laws by offering tools and resources to manage tax filings, labour law adherence, and benefits regulations. They also provide updates on legal changes, ensuring companies meet their legal obligations in different regions.
Justworks primarily offers health insurance through US carriers, so international businesses may need to seek local providers for non-US employees. However, Justworks can still handle payroll and compliance for international employees, ensuring other benefits and legal obligations are met.
Justworks prioritises security with industry-standard encryption, data protection policies, and regular security audits. Their platform is designed to safeguard sensitive employee and business information, making sure that payroll, benefits, and HR data are stored securely and handled responsibly.